177 lines
2.9 KiB
HTML
177 lines
2.9 KiB
HTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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<HTML
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><HEAD
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><TITLE
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>I installed a Perl module, but
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checksetup.pl claims it's not installed!</TITLE
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><META
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK
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REL="HOME"
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TITLE="The Bugzilla Guide - 3.4.2
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Release"
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HREF="index.html"><LINK
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REL="UP"
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TITLE="Troubleshooting"
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HREF="troubleshooting.html"><LINK
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REL="PREVIOUS"
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TITLE="The Apache web server is not serving Bugzilla pages"
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HREF="trbl-testserver.html"><LINK
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REL="NEXT"
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TITLE="DBD::Sponge::db prepare failed"
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HREF="trbl-dbdsponge.html"></HEAD
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><BODY
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CLASS="section"
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BGCOLOR="#FFFFFF"
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TEXT="#000000"
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LINK="#0000FF"
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VLINK="#840084"
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ALINK="#0000FF"
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><DIV
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CLASS="NAVHEADER"
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><TABLE
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SUMMARY="Header navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TH
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COLSPAN="3"
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ALIGN="center"
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>The Bugzilla Guide - 3.4.2
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Release</TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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VALIGN="bottom"
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><A
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HREF="trbl-testserver.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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>Appendix A. Troubleshooting</TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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HREF="trbl-dbdsponge.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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></TABLE
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><HR
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ALIGN="LEFT"
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WIDTH="100%"></DIV
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><DIV
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CLASS="section"
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><H1
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CLASS="section"
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><A
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NAME="trbl-perlmodule"
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>A.3. I installed a Perl module, but
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<TT
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CLASS="filename"
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>checksetup.pl</TT
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> claims it's not installed!</A
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></H1
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><P
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>This could be caused by one of two things:</P
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><P
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></P
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><OL
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TYPE="1"
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><LI
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><P
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>You have two versions of Perl on your machine. You are installing
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modules into one, and Bugzilla is using the other. Rerun the CPAN
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commands (or manual compile) using the full path to Perl from the
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top of <TT
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CLASS="filename"
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>checksetup.pl</TT
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>. This will make sure you
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are installing the modules in the right place.
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</P
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></LI
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><LI
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><P
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>The permissions on your library directories are set incorrectly.
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They must, at the very least, be readable by the web server user or
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group. It is recommended that they be world readable.
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</P
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></LI
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></OL
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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WIDTH="100%"><TABLE
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SUMMARY="Footer navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="trbl-testserver.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="index.html"
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ACCESSKEY="H"
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>Home</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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><A
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HREF="trbl-dbdsponge.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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>The Apache web server is not serving Bugzilla pages</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="troubleshooting.html"
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ACCESSKEY="U"
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>Up</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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>DBD::Sponge::db prepare failed</TD
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></TR
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></TABLE
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></DIV
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></BODY
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></HTML
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> |