657 lines
8.9 KiB
HTML
657 lines
8.9 KiB
HTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
|
|
<HTML
|
|
><HEAD
|
|
><TITLE
|
|
>The Bugzilla Guide - 3.6.1
|
|
Release</TITLE
|
|
><META
|
|
NAME="GENERATOR"
|
|
CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK
|
|
REL="NEXT"
|
|
TITLE="About This Guide"
|
|
HREF="about.html"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="Bugzilla"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="Guide"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="installation"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="FAQ"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="administration"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="integration"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="MySQL"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="Mozilla"><META
|
|
NAME="KEYWORD"
|
|
CONTENT="webtools"></HEAD
|
|
><BODY
|
|
CLASS="book"
|
|
BGCOLOR="#FFFFFF"
|
|
TEXT="#000000"
|
|
LINK="#0000FF"
|
|
VLINK="#840084"
|
|
ALINK="#0000FF"
|
|
><DIV
|
|
CLASS="BOOK"
|
|
><A
|
|
NAME="index"
|
|
></A
|
|
><DIV
|
|
CLASS="TITLEPAGE"
|
|
><H1
|
|
CLASS="title"
|
|
><A
|
|
NAME="AEN2"
|
|
>The Bugzilla Guide - 3.6.1
|
|
Release</A
|
|
></H1
|
|
><H3
|
|
CLASS="corpauthor"
|
|
>The Bugzilla Team</H3
|
|
><P
|
|
CLASS="pubdate"
|
|
>2010-06-24<BR></P
|
|
><DIV
|
|
><DIV
|
|
CLASS="abstract"
|
|
><P
|
|
></P
|
|
><A
|
|
NAME="AEN7"
|
|
></A
|
|
><P
|
|
> This is the documentation for Bugzilla, a
|
|
bug-tracking system from mozilla.org.
|
|
Bugzilla is an enterprise-class piece of software
|
|
that tracks millions of bugs and issues for hundreds of
|
|
organizations around the world.
|
|
</P
|
|
><P
|
|
> The most current version of this document can always be found on the
|
|
<A
|
|
HREF="http://www.bugzilla.org/docs/"
|
|
TARGET="_top"
|
|
>Bugzilla
|
|
Documentation Page</A
|
|
>.
|
|
</P
|
|
><P
|
|
></P
|
|
></DIV
|
|
></DIV
|
|
><HR></DIV
|
|
><DIV
|
|
CLASS="TOC"
|
|
><DL
|
|
><DT
|
|
><B
|
|
>Table of Contents</B
|
|
></DT
|
|
><DT
|
|
>1. <A
|
|
HREF="about.html"
|
|
>About This Guide</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>1.1. <A
|
|
HREF="copyright.html"
|
|
>Copyright Information</A
|
|
></DT
|
|
><DT
|
|
>1.2. <A
|
|
HREF="disclaimer.html"
|
|
>Disclaimer</A
|
|
></DT
|
|
><DT
|
|
>1.3. <A
|
|
HREF="newversions.html"
|
|
>New Versions</A
|
|
></DT
|
|
><DT
|
|
>1.4. <A
|
|
HREF="credits.html"
|
|
>Credits</A
|
|
></DT
|
|
><DT
|
|
>1.5. <A
|
|
HREF="conventions.html"
|
|
>Document Conventions</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>2. <A
|
|
HREF="installing-bugzilla.html"
|
|
>Installing Bugzilla</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>2.1. <A
|
|
HREF="installation.html"
|
|
>Installation</A
|
|
></DT
|
|
><DT
|
|
>2.2. <A
|
|
HREF="configuration.html"
|
|
>Configuration</A
|
|
></DT
|
|
><DT
|
|
>2.3. <A
|
|
HREF="extraconfig.html"
|
|
>Optional Additional Configuration</A
|
|
></DT
|
|
><DT
|
|
>2.4. <A
|
|
HREF="multiple-bz-dbs.html"
|
|
>Multiple Bugzilla databases with a single installation</A
|
|
></DT
|
|
><DT
|
|
>2.5. <A
|
|
HREF="os-specific.html"
|
|
>OS-Specific Installation Notes</A
|
|
></DT
|
|
><DT
|
|
>2.6. <A
|
|
HREF="nonroot.html"
|
|
>UNIX (non-root) Installation Notes</A
|
|
></DT
|
|
><DT
|
|
>2.7. <A
|
|
HREF="upgrade.html"
|
|
>Upgrading to New Releases</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>3. <A
|
|
HREF="administration.html"
|
|
>Administering Bugzilla</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>3.1. <A
|
|
HREF="parameters.html"
|
|
>Bugzilla Configuration</A
|
|
></DT
|
|
><DT
|
|
>3.2. <A
|
|
HREF="useradmin.html"
|
|
>User Administration</A
|
|
></DT
|
|
><DT
|
|
>3.3. <A
|
|
HREF="classifications.html"
|
|
>Classifications</A
|
|
></DT
|
|
><DT
|
|
>3.4. <A
|
|
HREF="products.html"
|
|
>Products</A
|
|
></DT
|
|
><DT
|
|
>3.5. <A
|
|
HREF="components.html"
|
|
>Components</A
|
|
></DT
|
|
><DT
|
|
>3.6. <A
|
|
HREF="versions.html"
|
|
>Versions</A
|
|
></DT
|
|
><DT
|
|
>3.7. <A
|
|
HREF="milestones.html"
|
|
>Milestones</A
|
|
></DT
|
|
><DT
|
|
>3.8. <A
|
|
HREF="flags-overview.html"
|
|
>Flags</A
|
|
></DT
|
|
><DT
|
|
>3.9. <A
|
|
HREF="keywords.html"
|
|
>Keywords</A
|
|
></DT
|
|
><DT
|
|
>3.10. <A
|
|
HREF="custom-fields.html"
|
|
>Custom Fields</A
|
|
></DT
|
|
><DT
|
|
>3.11. <A
|
|
HREF="edit-values.html"
|
|
>Legal Values</A
|
|
></DT
|
|
><DT
|
|
>3.12. <A
|
|
HREF="bug_status_workflow.html"
|
|
>Bug Status Workflow</A
|
|
></DT
|
|
><DT
|
|
>3.13. <A
|
|
HREF="voting.html"
|
|
>Voting</A
|
|
></DT
|
|
><DT
|
|
>3.14. <A
|
|
HREF="quips.html"
|
|
>Quips</A
|
|
></DT
|
|
><DT
|
|
>3.15. <A
|
|
HREF="groups.html"
|
|
>Groups and Group Security</A
|
|
></DT
|
|
><DT
|
|
>3.16. <A
|
|
HREF="sanitycheck.html"
|
|
>Checking and Maintaining Database Integrity</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>4. <A
|
|
HREF="security.html"
|
|
>Bugzilla Security</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>4.1. <A
|
|
HREF="security-os.html"
|
|
>Operating System</A
|
|
></DT
|
|
><DT
|
|
>4.2. <A
|
|
HREF="security-webserver.html"
|
|
>Web server</A
|
|
></DT
|
|
><DT
|
|
>4.3. <A
|
|
HREF="security-bugzilla.html"
|
|
>Bugzilla</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>5. <A
|
|
HREF="using.html"
|
|
>Using Bugzilla</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>5.1. <A
|
|
HREF="using-intro.html"
|
|
>Introduction</A
|
|
></DT
|
|
><DT
|
|
>5.2. <A
|
|
HREF="myaccount.html"
|
|
>Create a Bugzilla Account</A
|
|
></DT
|
|
><DT
|
|
>5.3. <A
|
|
HREF="bug_page.html"
|
|
>Anatomy of a Bug</A
|
|
></DT
|
|
><DT
|
|
>5.4. <A
|
|
HREF="lifecycle.html"
|
|
>Life Cycle of a Bug</A
|
|
></DT
|
|
><DT
|
|
>5.5. <A
|
|
HREF="query.html"
|
|
>Searching for Bugs</A
|
|
></DT
|
|
><DT
|
|
>5.6. <A
|
|
HREF="bugreports.html"
|
|
>Filing Bugs</A
|
|
></DT
|
|
><DT
|
|
>5.7. <A
|
|
HREF="attachments.html"
|
|
>Attachments</A
|
|
></DT
|
|
><DT
|
|
>5.8. <A
|
|
HREF="hintsandtips.html"
|
|
>Hints and Tips</A
|
|
></DT
|
|
><DT
|
|
>5.9. <A
|
|
HREF="timetracking.html"
|
|
>Time Tracking Information</A
|
|
></DT
|
|
><DT
|
|
>5.10. <A
|
|
HREF="userpreferences.html"
|
|
>User Preferences</A
|
|
></DT
|
|
><DT
|
|
>5.11. <A
|
|
HREF="reporting.html"
|
|
>Reports and Charts</A
|
|
></DT
|
|
><DT
|
|
>5.12. <A
|
|
HREF="flags.html"
|
|
>Flags</A
|
|
></DT
|
|
><DT
|
|
>5.13. <A
|
|
HREF="whining.html"
|
|
>Whining</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>6. <A
|
|
HREF="customization.html"
|
|
>Customizing Bugzilla</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>6.1. <A
|
|
HREF="extensions.html"
|
|
>Bugzilla Extensions</A
|
|
></DT
|
|
><DT
|
|
>6.2. <A
|
|
HREF="cust-skins.html"
|
|
>Custom Skins</A
|
|
></DT
|
|
><DT
|
|
>6.3. <A
|
|
HREF="cust-templates.html"
|
|
>Template Customization</A
|
|
></DT
|
|
><DT
|
|
>6.4. <A
|
|
HREF="cust-change-permissions.html"
|
|
>Customizing Who Can Change What</A
|
|
></DT
|
|
><DT
|
|
>6.5. <A
|
|
HREF="integration.html"
|
|
>Integrating Bugzilla with Third-Party Tools</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>A. <A
|
|
HREF="troubleshooting.html"
|
|
>Troubleshooting</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>A.1. <A
|
|
HREF="general-advice.html"
|
|
>General Advice</A
|
|
></DT
|
|
><DT
|
|
>A.2. <A
|
|
HREF="trbl-testserver.html"
|
|
>The Apache web server is not serving Bugzilla pages</A
|
|
></DT
|
|
><DT
|
|
>A.3. <A
|
|
HREF="trbl-perlmodule.html"
|
|
>I installed a Perl module, but
|
|
<TT
|
|
CLASS="filename"
|
|
>checksetup.pl</TT
|
|
> claims it's not installed!</A
|
|
></DT
|
|
><DT
|
|
>A.4. <A
|
|
HREF="trbl-dbdsponge.html"
|
|
>DBD::Sponge::db prepare failed</A
|
|
></DT
|
|
><DT
|
|
>A.5. <A
|
|
HREF="paranoid-security.html"
|
|
>cannot chdir(/var/spool/mqueue)</A
|
|
></DT
|
|
><DT
|
|
>A.6. <A
|
|
HREF="trbl-relogin-everyone.html"
|
|
>Everybody is constantly being forced to relogin</A
|
|
></DT
|
|
><DT
|
|
>A.7. <A
|
|
HREF="trbl-index.html"
|
|
><TT
|
|
CLASS="filename"
|
|
>index.cgi</TT
|
|
> doesn't show up unless specified in the URL</A
|
|
></DT
|
|
><DT
|
|
>A.8. <A
|
|
HREF="trbl-passwd-encryption.html"
|
|
>checksetup.pl reports "Client does not support authentication protocol
|
|
requested by server..."</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>B. <A
|
|
HREF="patches.html"
|
|
>Contrib</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>B.1. <A
|
|
HREF="cmdline.html"
|
|
>Command-line Search Interface</A
|
|
></DT
|
|
><DT
|
|
>B.2. <A
|
|
HREF="cmdline-bugmail.html"
|
|
>Command-line 'Send Unsent Bug-mail' tool</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>C. <A
|
|
HREF="install-perlmodules-manual.html"
|
|
>Manual Installation of Perl Modules</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>C.1. <A
|
|
HREF="modules-manual-instructions.html"
|
|
>Instructions</A
|
|
></DT
|
|
><DT
|
|
>C.2. <A
|
|
HREF="modules-manual-download.html"
|
|
>Download Locations</A
|
|
></DT
|
|
><DT
|
|
>C.3. <A
|
|
HREF="modules-manual-optional.html"
|
|
>Optional Modules</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
>D. <A
|
|
HREF="gfdl.html"
|
|
>GNU Free Documentation License</A
|
|
></DT
|
|
><DD
|
|
><DL
|
|
><DT
|
|
>0. <A
|
|
HREF="gfdl-0.html"
|
|
>Preamble</A
|
|
></DT
|
|
><DT
|
|
>1. <A
|
|
HREF="gfdl-1.html"
|
|
>Applicability and Definition</A
|
|
></DT
|
|
><DT
|
|
>2. <A
|
|
HREF="gfdl-2.html"
|
|
>Verbatim Copying</A
|
|
></DT
|
|
><DT
|
|
>3. <A
|
|
HREF="gfdl-3.html"
|
|
>Copying in Quantity</A
|
|
></DT
|
|
><DT
|
|
>4. <A
|
|
HREF="gfdl-4.html"
|
|
>Modifications</A
|
|
></DT
|
|
><DT
|
|
>5. <A
|
|
HREF="gfdl-5.html"
|
|
>Combining Documents</A
|
|
></DT
|
|
><DT
|
|
>6. <A
|
|
HREF="gfdl-6.html"
|
|
>Collections of Documents</A
|
|
></DT
|
|
><DT
|
|
>7. <A
|
|
HREF="gfdl-7.html"
|
|
>Aggregation with Independent Works</A
|
|
></DT
|
|
><DT
|
|
>8. <A
|
|
HREF="gfdl-8.html"
|
|
>Translation</A
|
|
></DT
|
|
><DT
|
|
>9. <A
|
|
HREF="gfdl-9.html"
|
|
>Termination</A
|
|
></DT
|
|
><DT
|
|
>10. <A
|
|
HREF="gfdl-10.html"
|
|
>Future Revisions of this License</A
|
|
></DT
|
|
><DT
|
|
><A
|
|
HREF="gfdl-howto.html"
|
|
>How to use this License for your documents</A
|
|
></DT
|
|
></DL
|
|
></DD
|
|
><DT
|
|
><A
|
|
HREF="glossary.html"
|
|
>Glossary</A
|
|
></DT
|
|
></DL
|
|
></DIV
|
|
><DIV
|
|
CLASS="LOT"
|
|
><DL
|
|
CLASS="LOT"
|
|
><DT
|
|
><B
|
|
>List of Figures</B
|
|
></DT
|
|
><DT
|
|
>5-1. <A
|
|
HREF="lifecycle.html#lifecycle-image"
|
|
>Lifecycle of a Bugzilla Bug</A
|
|
></DT
|
|
></DL
|
|
></DIV
|
|
><DIV
|
|
CLASS="LOT"
|
|
><DL
|
|
CLASS="LOT"
|
|
><DT
|
|
><B
|
|
>List of Examples</B
|
|
></DT
|
|
><DT
|
|
>A-1. <A
|
|
HREF="trbl-relogin-everyone.html#trbl-relogin-everyone-share"
|
|
>Examples of urlbase/cookiepath pairs for sharing login cookies</A
|
|
></DT
|
|
><DT
|
|
>A-2. <A
|
|
HREF="trbl-relogin-everyone.html#trbl-relogin-everyone-restrict"
|
|
>Examples of urlbase/cookiepath pairs to restrict the login cookie</A
|
|
></DT
|
|
></DL
|
|
></DIV
|
|
></DIV
|
|
><DIV
|
|
CLASS="NAVFOOTER"
|
|
><HR
|
|
ALIGN="LEFT"
|
|
WIDTH="100%"><TABLE
|
|
SUMMARY="Footer navigation table"
|
|
WIDTH="100%"
|
|
BORDER="0"
|
|
CELLPADDING="0"
|
|
CELLSPACING="0"
|
|
><TR
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="left"
|
|
VALIGN="top"
|
|
> </TD
|
|
><TD
|
|
WIDTH="34%"
|
|
ALIGN="center"
|
|
VALIGN="top"
|
|
> </TD
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="right"
|
|
VALIGN="top"
|
|
><A
|
|
HREF="about.html"
|
|
ACCESSKEY="N"
|
|
>Next</A
|
|
></TD
|
|
></TR
|
|
><TR
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="left"
|
|
VALIGN="top"
|
|
> </TD
|
|
><TD
|
|
WIDTH="34%"
|
|
ALIGN="center"
|
|
VALIGN="top"
|
|
> </TD
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="right"
|
|
VALIGN="top"
|
|
>About This Guide</TD
|
|
></TR
|
|
></TABLE
|
|
></DIV
|
|
></BODY
|
|
></HTML
|
|
> |