bugzilla-4intranet/docs/en/html/trbl-perlmodule.html

177 lines
2.9 KiB
HTML

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML
><HEAD
><TITLE
>I installed a Perl module, but
checksetup.pl claims it's not installed!</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK
REL="HOME"
TITLE="The Bugzilla Guide - 3.6.1
Release"
HREF="index.html"><LINK
REL="UP"
TITLE="Troubleshooting"
HREF="troubleshooting.html"><LINK
REL="PREVIOUS"
TITLE="The Apache web server is not serving Bugzilla pages"
HREF="trbl-testserver.html"><LINK
REL="NEXT"
TITLE="DBD::Sponge::db prepare failed"
HREF="trbl-dbdsponge.html"></HEAD
><BODY
CLASS="section"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
SUMMARY="Header navigation table"
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide - 3.6.1
Release</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="trbl-testserver.html"
ACCESSKEY="P"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Appendix A. Troubleshooting</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="trbl-dbdsponge.html"
ACCESSKEY="N"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="section"
><H1
CLASS="section"
><A
NAME="trbl-perlmodule"
>A.3. I installed a Perl module, but
<TT
CLASS="filename"
>checksetup.pl</TT
> claims it's not installed!</A
></H1
><P
>This could be caused by one of two things:</P
><P
></P
><OL
TYPE="1"
><LI
><P
>You have two versions of Perl on your machine. You are installing
modules into one, and Bugzilla is using the other. Rerun the CPAN
commands (or manual compile) using the full path to Perl from the
top of <TT
CLASS="filename"
>checksetup.pl</TT
>. This will make sure you
are installing the modules in the right place.
</P
></LI
><LI
><P
>The permissions on your library directories are set incorrectly.
They must, at the very least, be readable by the web server user or
group. It is recommended that they be world readable.
</P
></LI
></OL
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
SUMMARY="Footer navigation table"
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="trbl-testserver.html"
ACCESSKEY="P"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
ACCESSKEY="H"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="trbl-dbdsponge.html"
ACCESSKEY="N"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>The Apache web server is not serving Bugzilla pages</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="troubleshooting.html"
ACCESSKEY="U"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>DBD::Sponge::db prepare failed</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>