bugzilla-4intranet/template/en/default/email/whine.txt.tmpl

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[%# The contents of this file are subject to the Mozilla Public
# License Version 1.1 (the "License"); you may not use this file
# except in compliance with the License. You may obtain a copy of
# the License at http://www.mozilla.org/MPL/
#
# Software distributed under the License is distributed on an "AS
# IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or
# implied. See the License for the specific language governing
# rights and limitations under the License.
#
# The Original Code is the Bugzilla Bug Tracking System.
#
# The Initial Developer of the Original Code is Netscape Communications
# Corporation. Portions created by Netscape are
# Copyright (C) 1998 Netscape Communications Corporation. All
# Rights Reserved.
#
# Contributor(s): Emmanuel Seyman <eseyman@linagora.com>
#%]
From: [% Param("mailfrom") %]
To: [% email %][% Param("emailsuffix") %]
Subject: [% "Your $terms.Bugzilla $terms.bug list needs attention." %]
X-Bugzilla-Type: whine
[This e-mail has been automatically generated.]
You have one or more [% terms.bugs %] assigned to you in the [% terms.Bugzilla %]
[% terms.bug %] tracking system ([% urlbase %]) that require
attention.
All of these [% terms.bugs %] are in the NEW or
REOPENED state, and have not been
touched in [% Param("whinedays") %] days or more.
You need to take a look at them, and decide on an initial action.
Generally, this means one of three things:
(1) You decide this [% terms.bug %] is really quick to deal with (like, it's INVALID),
and so you get rid of it immediately.
(2) You decide the [% terms.bug %] doesn't belong to you, and you reassign it to
someone else. (Hint: if you don't know who to reassign it to, make
sure that the Component field seems reasonable, and then use the
"Reset Assignee to default" option.)
(3) You decide the [% terms.bug %] belongs to you, but you can't solve it this moment.
Accept the [% terms.bug %] by setting the status to ASSIGNED.
To get a list of all NEW/REOPENED [%+ terms.bugs %], you can use this URL (bookmark
it if you like!):
[% urlbase %]buglist.cgi?bug_status=NEW&bug_status=REOPENED&assigned_to=[% email %]
Or, you can use the general query page, at
[%+ urlbase %]query.cgi
Appended below are the individual URLs to get to all of your NEW [%+ terms.bugs %]
that haven't been touched for [% Param("whinedays") %] days or more.
You will get this message once a day until you've dealt with these [% terms.bugs %]!
[% FOREACH bug = bugs %]
[%+ bug.summary %]
-> [% urlbase %]show_bug.cgi?id=[% bug.id %]
[% END %]